January 8, 2021 – Toronto Star
Staffing model the ‘secret sauce’ for Toronto’s city-run long-term-care homes battling the second wave of COVID-19
By: Jennifer Pagliaro and David Rider
When you actually look at the hours of direct care per day that are being provided in municipal home, not-for-profits versus for-profits, you’ll find that the city of Toronto is already providing a higher per average hour of day care,” Sinha said, explaining that general manager Raftis brought the plan to Mayor John Tory and Tory saw it approved at council with little debate.